Your Privacy Is Our
Top Priority

jelili ("we", "our") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users ("you", "your"). Through this privacy policy, we want to inform you how personal information you provide on jelili.cam is collected, what purposes it is used for, with whom it may be shared, and how it is kept safe.

By using jelili's services, you will be considered to have agreed to the terms of this privacy policy. We may revise this policy from time to time. We will notify you appropriately of any significant changes. Please read this policy carefully.

The following types of information may be collected during registration and use of services on the jelili platform:

2.1 Information Provided Directly

• Full name, date of birth, and national ID details (for age verification)
• Email address and contact information
• Username and password (stored in encrypted form)
• Financial information such as bKash, Nagad, Rocket, or bank account details — for transaction processing only
• Documents submitted for identity verification

2.2 Automatically Collected Information

• IP address and Device ID
• Browser type, operating system, and technical details
• Time of site access, page visit history, and session duration
• Information obtained through cookies and similar tracking technologies
• Gameplay history, bet amounts, and transaction logs

2.3 Information Received from Third Parties

• Transaction verification information received from payment processors
• Risk assessment information received through fraud prevention services

jelili uses your personal information for the following lawful purposes:

• Account creation, management, and verification
• Providing our gaming services, bonuses, and promotional offers
• Processing financial transactions — deposits and withdrawals
• Age verification and responsible gaming assurance (for users 21+)
• Preventing fraud and illegal activity
• Providing customer service and support
• Maintaining platform security and stability
• Meeting legal obligations
• Analysis and research to improve service quality
• Relevant promotional communications — only with your consent

jelili may share your personal information with others only in very limited circumstances and for specific reasons. The cases in which information may be shared are:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, bank), identity verification, and fraud prevention. All such partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

Where disclosure of information is legally required pursuant to a court order, the demand of a regulatory authority, or any other legal process, we will cooperate with law enforcement agencies.

4.3 Business Transfers

In the event of any merger, acquisition, or asset sale, user information may be transferred. However, we will provide advance notice in any such situation.

Cookies and similar technologies are used on jelili.cam. Cookies are small data files stored on your device that help improve the functionality of the site.

Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and display settings.
• Analytics Cookies: Used to analyse the number of site visits and user behaviour.
• Targeting Cookies: For displaying relevant content and promotions — only with your consent.

You can control or delete cookies at any time from your browser settings. However, disabling some essential cookies may limit certain features of the site.

jelili employs industry-standard technical and administrative safeguards to protect your personal information. The key elements of our security framework are as follows:

• SSL Encryption: All data transmission on jelili.cam is secured through SSL/TLS encryption.
• Password Hashing: Your password is never stored directly — strong cryptographic hashing technology is used.
• Access Controls: Only authorised personnel can access personal information on a need-to-know basis.
• Regular Security Reviews: Regular security audits are conducted to identify vulnerabilities in our systems.
• Data Minimisation: Only the information necessary to provide services is collected.
• Secure Data Centres: Our servers operate in data centres with high-level physical security.

jelili retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

• Active account data — for as long as the account remains active
• After account closure — generally up to five years to meet legal and financial record-keeping requirements
• Transaction records — for a specific period in accordance with relevant legal obligations
• Marketing consent data — until consent is withdrawn

After the designated period, information is securely deleted or anonymised.

As a user of jelili, you have the following rights regarding your own personal information:

• Right to Access: You have the right to know what information we hold about you. Submit a request via live chat or email.
• Right to Rectification: If your information contains errors or is incomplete, you can request a correction.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though some data may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain cases you can request that processing of your information be restricted.
• Right to Data Portability: The right to receive your personal information in a structured, commonly used format.
• Right to Object: You can object to certain types of processing of your information, particularly where it is used for marketing purposes.
• Right to Withdraw Consent: Where information is processed on the basis of consent, you can withdraw that consent at any time.

To exercise any of the above rights, please contact us. We will endeavour to respond to your request within 30 days.

jelili is a gaming platform operated exclusively for persons aged 21 and above. We do not intentionally collect any personal information from minors.

An age verification process is followed at registration. If we are informed that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.

If you believe a minor is registered on jelili, please notify our support team.

In some cases your information may be processed or stored outside Bangladesh, particularly through service providers that operate internationally. Wherever information is transferred, we ensure that the protection standards described in this privacy policy are maintained.

Appropriate contractual safeguards and data protection assurances are provided for international transfers.

jelili may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By displaying the update date on the jelili.cam/privacy-policy page
• By sending a notification to your registered email (for significant changes)
• By displaying a notification when you log in to the site

Continuing to use jelili's services after any changes means you agree to the revised privacy policy. We therefore recommend visiting this page regularly.

This privacy policy is governed by applicable law. If you have any dispute or complaint regarding the handling of your personal information, please contact us directly in the first instance. We will sincerely endeavour to resolve the issue.

To submit any privacy-related complaint, contact our support team via live chat or email. We take all valid complaints seriously.