jelili Terms and Conditions
This document sets out all the rules, rights, and responsibilities for using the jelili platform. Please read it in full before opening an account.
Welcome to jelili. These Terms and Conditions ("Terms") are a legal agreement between you and the jelili platform. By visiting the jelili website, creating an account, or using any of our services, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.
General Provisions
Definitions and Applicability
The key terms used in these Terms and Conditions are defined as follows:
- "jelili" or "Platform" — The online gaming and entertainment service operated under the jelili.cam domain.
- "User" or "Member" — Any person who has created an account on jelili or is using its services.
- "Services" — Slots, sports betting, live casino, fishing games, and all other gaming entertainment offered on the platform.
- "Account" — Each user's own personal jelili account.
- "Bonus" — Any type of promotional offer or additional funds provided by jelili.
These Terms apply to all users, regardless of where in Bangladesh they access jelili from. jelili is committed to providing services in Bengali for Bangladeshi users.
Age and Eligibility Requirements
To create an account and use the services on jelili, a user must meet the following requirements:
- You must be 21 years of age or older. These services are available only to those aged 21 and above.
- You are legally capable and are not under any guardianship.
- You may only have one jelili account. Creating multiple accounts is strictly prohibited.
- You have registered using your real information and have not used any false identity.
- Your jelili account is used for personal entertainment only, not for any business or commercial purpose.
jelili reserves the right to verify a member's age at any time. An account may be temporarily suspended until the verification process is complete.
Account Management
Registration and Account Security
When registering with jelili, you must provide accurate, complete, and up-to-date personal information. Once registration is complete, you will be given a personal account.
Account Security Responsibilities
Keeping your account secure is entirely your own responsibility. To that end:
- Do not share your password with anyone.
- Use a strong and unique password.
- If you notice any unusual activity on your account, notify our support team immediately.
- Allowing a third party to use your account is prohibited.
Account Closure
jelili may suspend or close any account at any time without notice if there is evidence of a breach of these Terms, fraudulent activity, suspected money laundering, or operation of multiple accounts.
Users may also request account closure at any time through our live chat support.
Permitted and Prohibited Activities
The following activities are strictly prohibited on the jelili platform:
- Any form of fraud, manipulation, or attempt to exploit the system.
- Playing games using bots, automated software, or artificial intelligence tools.
- Attempting to claim bonus benefits by creating multiple accounts.
- Using the platform for money laundering or illegal financial transactions.
- Attempting to harass or harm other members of the platform.
- Attempting unauthorized access to our systems or network.
If any of the above activities are detected, jelili reserves the right to immediately suspend the account and freeze the associated funds.
Financial Transactions
Deposit and Withdrawal Policy
Deposit Terms
- The minimum deposit amount on jelili is ৳200 (per method).
- Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
- Deposited funds must be sent from your own account only. Funds sent through a third party are not accepted.
- All transactions are conducted in Bangladeshi Taka (BDT / ৳).
Withdrawal Terms
- The minimum withdrawal amount from jelili is ৳500.
- The withdrawal process is generally completed within 30 minutes to 3 hours.
- jelili may request identity documents to verify a withdrawal request.
- A withdrawal may remain pending until the bonus wagering requirement has been met.
- It is recommended that the deposit and withdrawal method be the same.
Transaction Cancellations and Disputes
Once a transaction has been approved, it cannot be cancelled. If there is a dispute regarding a transaction, our support team must be notified within 72 hours.
Bonuses and Promotional Offers
Welcome Bonus
jelili offers new members a 100% welcome bonus on their first deposit, up to a maximum of ৳20,000.
- Example: Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000.
- Example: Deposit ৳42,000 → Maximum bonus ৳20,000 → Total balance ৳62,000.
Wagering Requirements
- The wagering requirement for the welcome bonus is 20 times (20x) the bonus amount.
- Bonus funds cannot be withdrawn without meeting the wagering requirement.
- Some games may contribute partially to the wagering calculation — please ask our support team for details.
General Bonus Rules
- Each bonus offer has a specific validity period; any unused bonus will be cancelled once it expires.
- Claiming bonuses from multiple accounts is strictly prohibited.
- jelili reserves the right to change or cancel any bonus offer at any time.
VIP Program Policy
VIP Tiers and Benefits
jelili's VIP program has five tiers. Weekly cashback benefits are available at each tier:
- Bronze — Up to 0.2% weekly cashback.
- Silver — Up to 0.5% weekly cashback.
- Gold — Up to 0.7% weekly cashback.
- Platinum — Up to 1.0% weekly cashback.
- Diamond — Up to 1.2% weekly cashback.
Members can move up to higher tiers through regular active gaming. jelili maintains its own criteria for evaluating VIP tiers and reserves the right to make any changes.
Cashback is paid at a set time each week. Specific terms relating to cashback can be found through live chat support.
Gaming Rules and Fairness
Fair Play Policy
jelili is committed to ensuring a fair and transparent gaming environment. To that end:
- All our games are supplied by verified and reputable game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others).
- Random Number Generator (RNG) technology is used to determine game outcomes.
- All transactions are secured by SSL encryption.
- Users' personal and financial information is stored with the highest level of security.
Technical Errors
If a technical error or system disruption affects the outcome of a game, jelili reserves the right to void that game and refund the wagered amount. Any winnings obtained by taking advantage of a technical error will be considered void.
Responsible Gaming
jelili believes that gaming is a form of entertainment and should always be enjoyed responsibly. The mental and financial well-being of our members is very important to us.
- Members can set their own deposit and wagering limits.
- Temporary break and self-exclusion options are available.
- If you notice any signs of gaming addiction, please seek help immediately.
For more information, visit our Responsible Gaming page.
Privacy and Legal Liability
Personal Data Protection
jelili gives the highest priority to protecting your personal information. Details on how your information is collected, used, and kept secure can be found in our Privacy Policy.
In brief: jelili never sells your personal information to third parties. Information is used only for providing services, security verification, and fulfilling legal obligations.
Limitation of Liability
jelili is not liable for any direct or indirect loss arising from technical reasons, disruption of third-party services, or a user's own actions.
- Loss caused by internet disconnection.
- Account information falling into another person's hands due to the user's own negligence.
- Delays or errors from a third-party payment provider.
- A game stopping mid-session due to an unexpected technical disruption.
However, jelili always strives to maintain the highest technical standards and ensure a reliable and uninterrupted service.
Intellectual Property & Content Rights
All content, logos, designs, software, and information displayed on the jelili platform are the intellectual property of jelili or its licensed providers. Reproduction, distribution, or use of this content for commercial purposes without prior permission from jelili is strictly prohibited.
Amendments & Dispute Resolution
Right to Amend Terms
jelili reserves the right to revise, modify, or update these rules and terms at any time. Changes will take effect as soon as they are published on this page.
For significant changes, jelili will attempt to notify members at their registered email address. However, it is always the user's own responsibility to review the latest terms.
Continued use of the service after any change to the terms will be considered acceptance of the new terms.
Dispute Resolution Process
jelili is committed to resolving any dispute with users through friendly discussion.
How to Submit a Dispute
- First, contact our 24/7 live chat support.
- Provide a detailed description of the dispute along with any relevant information.
- Our team will provide an initial response within 48 hours.
- If the matter is not resolved via live chat, send a detailed complaint to [email protected].
Final Decision
jelili's decision shall be considered final and binding in all disputes, though it will always be made in accordance with the principles of fairness and transparency.
Severability & Completeness of Terms
If any part of these rules and terms is found to be legally invalid or unenforceable, the remaining parts will continue to be fully effective.
These rules and terms represent the entire agreement between jelili and the member, and supersede any prior oral or written understanding on the matter.
For any questions or clarifications regarding these terms, please contact our support team at: [email protected] or via 24/7 live chat.
Have questions about the terms?
Our Bengali-speaking support team is ready to answer any of your questions 24 hours a day, 7 days a week.